Do you have any questions?

If you have any questions about your PCR lab test result, you can also reach us by phone at: +49 2771 427810

The support hotline is available Monday to Friday from 08:00 to 20:00 and Saturday and Sunday from 10:00 to 18:00. Email support is available Monday to Sunday from 08:00 to 20:00.

Due to the currently very high number of tests, there may be longer waiting times in the support hotline. Please use our contact form for a quick and uncomplicated processing of your request.