FAQ

Who can book a test?

Anyone can be tested. Infants may be tested from the age of 2 (accompanied by parents) by taking a swab from the front of the nose. We cannot guarantee sufficient material collection for correct test evaluation. Children and adolescents under 14 years of age must be accompanied by a parent or guardian for testing. Children over 14 years of age may come to the test alone with a declaration of consent from their parent or guardian.

Which Corona test is right for me?

There are three established corona testing methods: PCR tests, antigen tests and antibody tests.

PCR test The PCR test is a standard procedure in the diagnosis of viruses. The test is based on the so-called polymerase chain reaction. The genetic material of the virus is multiplied. This makes it possible to detect viruses even if only a few pathogens are present. The PCR test is considered the gold standard among the corona tests.

*PCR Morning Express for a test result the next morning by 10:00 am,

PCR Next Day for a test result by the end of the following day*,

*PCR Rapid for a test result after 20 min. Attention: This test is not evaluated in the laboratory, but in the test stations themselves.

*= in 98% of cases

Antigen Rapid test
Here, not the genetic material of the virus is detected, but protein fragments (proteins) from the envelope of the virus. The rapid tests for SARS-CoV-2 detect certain proteins of the SARS-CoV-2 coronavirus in the mucous membranes of the respiratory tract in the event of infection. Rapid antigen tests can detect the different viral variants of the SARS-CoV-2 coronavirus similarly well. The rapid antigen test is less sensitive than a PCR test. This means that a larger amount of virus is needed for a positive result to be indicated. For example, if only a few viruses are present shortly after an infection, the rapid antigen test can still be negative, even though the person tested is infected.

How do I book an appointment?

After you have found out which test you need, select the location near you, the respective test, the desired date and time. Then fill in all the required input fields, making sure that you enter the correct information, as this is often where the first mistakes creep in.

What is the test procedure?

To detect an infection with the SARS-CoV-2 coronavirus, a sample is taken from the mucous membranes (nasopharyngeal swab) of the respiratory tract. This is done by taking a swab from the pharyngeal wall and/or from the nasopharynx. Through the experience of our staff, this is done quickly, thoroughly and with little discomfort. In the antibody test, 2-3 drops of blood are taken from the fingertip and examined for antibodies.

What documents do I need to bring?

Please come with a valid identity card or passport and your ticket, which you have received from us in an e-mail beforehand.

Which means of payment can be used?

Please note that payment with cash on site is unfortunately not possible. When booking, you can use the following payment methods: iDeal, Sofort-Überweisung, Apple Pay, Google Pay, PayPal, VISA, prepayment, SEPA direct debit (prepayment and direct debit is only possible for dates >12 days in the future).

When and how do I get my result?

You will get your result sent to the email address you provided. This is password protected. Your password is the postcode you entered. Also check your SPAM folder.

The test result
... of a rapid antigen test you will usually receive about 15 minutes after testing.
... of a PCR laboratory test - Next Morning you will receive the following day by 10:00 am at the latest.
... of a PCR Lab Test - Next Day you will receive the following day by 23:59 at the latest.
... of a PCR Rapid Test you will usually receive about 20 minutes after testing.

= in 98% of cases

The results of prescribed PCR tests usually also come the following day, but there may be delays here due to the volume.

How does the PCR test work?

A PCR test is the safest method to detect a current covid infection. The test is carried out in the laboratory and is particularly sensitive. The procedure can detect with a high degree of certainty whether someone is currently infected at certain stages of the infection, usually two to three days after infection. After a week, the virus disappears from the throat area in some people, but remains in the lungs. Accordingly, there are phases of infection during which a PCR test is negative despite infection. In addition to the PCR laboratory test, there are also rapid PCR tests. These are available with a test kit and can be used without a laboratory. With the rapid PCR test, the result is already available after 20 minutes. However, they require more viral load than the standard PCR test and are less reliable. If the result is positive, however, the patient is infectious with a high degree of certainty.

How does the PCR test work?

A PCR test is the safest method to detect a current covid infection. The test is carried out in the laboratory and is particularly sensitive. The procedure can detect with a high degree of certainty whether someone is currently infected at certain stages of the infection, usually two to three days after infection. After a week, the virus disappears from the throat area in some people, but remains in the lungs. Accordingly, there are phases of infection during which a PCR test is negative despite infection. In addition to the standard PCR test with a waiting time of at least 24 hours, there are also PCR rapid tests. These come with a test kit and can be used without a laboratory. With the PCR rapid test, the result is already available after two and a half hours. However, they require more viral load than the standard PCR test and are less reliable. If the result is positive, however, the patient is infectious with a high degree of certainty.

How many days before a flight should I book my PCR test?

Test validity requirements vary from country to country. Please check with the Foreign Office or your airline.

What is a prescribed PCR test according to §2-4 TestV?

The free PCR laboratory test may only be used if the requirements of the Federal Ministry of Health in the Ordinance on the Right to Testing with Regard to Direct Pathogen Detection are met. This test is exclusively for confirmatory diagnostics. The prescribed laboratory test cannot be used for travelling! Please observe the instructions of the Coronavirus Test Ordinance - TestV.

Who is eligible for the free rapid test from 13.11.2021?

According to TestV, the free rapid antigen test may be used again by all citizens. of 12.11.2021, the free antigen rapid test may again be used by all citizens.

How does the rapid antigen test work?

The sample is taken from your throat and nose swab. The swab is then placed in a tube with a buffer solution so that the virus particles are washed out. A test strip is then used to determine the result. If one line appears on the strip, the test is negative; if two lines appear, it is evaluated as a positive result. Compared to the PCR test, the antigen test is easy to use and provides fast results after only 15 to 30 minutes, even faster than the PCR rapid test.

How safe is the rapid antigen test?

The test we use is approved by the BfArM. According to the manufacturer, the antigen test has a clinical sensitivity of 98.5% and a clinical specificity of 99.3%. The sensitivity indicates whether all sick people are also recognised as sick people. The specificity indicates whether all healthy people tested are also recognised as healthy. It should be noted, however, that the antigen concentration can fluctuate in the course of the disease and can fall below the detection limit of the antigen test. A possible infection can therefore not be completely ruled out based on negative test results. Antigen tests are less sensitive than PCR tests, especially if the viral load in the smear is too low. So if the result is positive, another PCR test must be done in the laboratory. In addition, the antigen test can be falsely positive if there has been an infection with another, similar coronavirus. If the viral load in the throat swab is too low, a false negative result is also possible.

How does the antibody test work?

The prerequisites of the antibody test are very different from the PCR and antigen test: It is not intended to detect the virus, but the reaction of the immune system to the pathogen. The body forms antibodies against the pathogen in the first days or weeks after infection. In many cases, antibodies can still be detected in the blood after several months. When an antibody test is carried out, a blood sample is placed on a test plate that has been prepared with fragments of the novel coronavirus. If there are antibodies in the patient's blood, they combine with the virus on the test platelet. Whether this process has taken place is made visible by a coloured marker.

What happens if my test is positive?

If an infection is to be assumed, you are to be considered infectious for other persons. It is therefore imperative that you immediately go into quarantine and that the measures recommended by the RKI are initiated in cooperation with the public health department. In addition, the result of a positive rapid antigen test should be checked by means of a PCR test, especially in the case of healthy persons who have no symptoms and have had no contact with an infected person. In case of a positive test result, you will subsequently receive information on how to proceed. Since Covid-19 is a notifiable disease according to the Infection Protection Act, we are also obliged to make a report to the responsible public health department and thus initiate the further procedure. You can find the responsible health office on this website: https://tools.rki.de/PLZTool/

What happens if the test result is invalid?

In rare cases, an invalid result may occur. If your test cannot be evaluated or is invalid, please contact our customer support by email. You will receive a free voucher code and can book a new appointment immediately.

Can I travel with a negative test result?

Since worldwide regulations differ, the respective country decides which detection is needed. In most cases, corona antigen rapid tests are recognised in the same way as PCR tests. You can find all further information on the page of the Federal Ministry of Health. Please check with the competent authorities of your destination as well as with your flight provider whether an antigen rapid test, a PCR test or a rapid PCR test is recognised.

Which countries can I travel to?

Unfortunately, the entry requirements of the various countries of destination are constantly changing. Please inform yourself about the entry requirements of your respective destination country on the website of the German Foreign Office or at the airport. Some countries require a laboratory PCR test. The Rapid PCR Test is NOT a laboratory PCR test. Furthermore, our laboratory is not yet ISO 15189 certified, which means that you cannot currently enter e.g. Hong Kong with a PCR test result from our laboratory.

Does my result include an EU certificate?

We offer the EU certificate for the antigen rapid test and the free citizen test. If you agree to personalised transmission to the Corona Warn App (CWA) when booking your test, you will receive a QR code for the CWA app with the test result. When the test result is transferred to the CWA app, you will receive the EU certificate.

The following information is included on it: Your name your date of birth the date of issue further information about the test

What can I do if I have not received my result?

Check if the test evaluation period has already expired. Also check if your test result might have ended up in another folder (spam/advertising). For queries with our support team, please always have your barcode data ready.

When are the opening hours of our locations?

Opening hours vary from location to location. First select the location and then the test type. In the booking screen you can view and select the free dates.

How reliable is the rapid antigen test?

Our test is listed in the COVID-19 In Vitro Diagnostic Devices and Test Methods Database. According to the manufacturer, the antigen test has a clinical sensitivity of 98.5% and a clinical specificity of 99.3% for viral loads greater than 100,000 copies/mL. The sensitivity score indicates whether everyone who has the virus is correctly identified as a carrier of the virus. The specificity score indicates whether everyone who does not have the virus is correctly identified as not being infected with the virus. However, it is important to note that the concentration of antigens may fluctuate during the course of the disease and may be below the detection limit of the antigen test. Therefore, a negative test result cannot completely rule out possible infection.

Customer support

Bei Fragen wenden Sie sich bitte an unseren Kundensupport. (https://15minutentest.de/de/de/kontakt)

Unser Support Team ist zu folgenden Uhrzeiten für Sie da: E-Mail-Support: Montag-Sonntag von 09:00-22:00 Uhr Telefon-Support: Montag-Freitag von 09:00-20:00 Uhr und Samstag-Sonntag von 13:00-17:00 Uhr. Unsere Telefonnummer ist: +49 2771 427810.

Bitte geben Sie bei Rückfragen immer den Barcode Ihrer Testbuchung an!