FAQ

Who can book a test?

Anyone can be tested. Infants may be tested from the age of 2 (accompanied by parents) by taking a swab from the front of the nose. We cannot guarantee sufficient material collection for correct test evaluation. Children and adolescents under 14 years of age must be accompanied by a parent or guardian for testing. Children over 14 years of age may come to the test alone with a declaration of consent from their parent or guardian.

Which Corona test is right for me?

There are three established corona testing methods: PCR tests, antigen tests and antibody tests.

PCR test The PCR test is a standard procedure in the diagnosis of viruses. The test is based on the so-called polymerase chain reaction. The genetic material of the virus is multiplied. This makes it possible to detect viruses even if only a few pathogens are present. The PCR test is considered the gold standard among the corona tests.

PCR Morning Express for a test result the next morning by 10:00,

PCR Next Day for a test result by the end of the following day,

PCR Rapid for a test result after 30 min. Attention:This test is not evaluated in the laboratory but in the test stations themselves.

Antigen Rapid Test This test does not detect the genetic material of the virus, but protein fragments (proteins) from the envelope of the virus. The rapid tests for SARS-CoV-2 detect certain proteins of the coronavirus SARS-CoV-2 in the mucous membranes of the respiratory tract in the event of an infection. Rapid antigen tests can detect the different viral variants of the SARS-CoV-2 coronavirus similarly well. The rapid antigen test is less sensitive than a PCR test. This means that a larger amount of virus is needed for a positive result to be indicated. For example, if only a few viruses are present shortly after an infection, the rapid antigen test can still be negative, even though the person tested is infected.

Antibody test - to detect a past infection When infected with the SARS-CoV-2 coronavirus, the immune system develops specific antibodies (proteins) against it. In antibody tests, these specific antibodies are detected in the blood or serum. However, after the appearance of signs of illness (symptoms), it usually takes one to two weeks until these specific antibodies are detectable. The antibody tests are therefore not suitable for detecting an actual infection.

How do I book an appointment?

After you have found out which test you need, select the location near you, the respective test, the desired date and time. Then fill in all the required input fields, making sure that you enter the correct information, as this is often where the first mistakes creep in.

What is the test procedure?

To detect an infection with the SARS-CoV-2 coronavirus, a sample is taken from the mucous membranes (nasopharyngeal swab) of the respiratory tract. This is done by taking a swab from the pharyngeal wall and/or from the nasopharynx. Through the experience of our staff, this is done quickly, thoroughly and with little discomfort. In the antibody test, 2-3 drops of blood are taken from the fingertip and examined for antibodies.

What documents do I need to bring?

Please come with a valid identity card or passport and your ticket, which you have received from us in an e-mail beforehand.

Which means of payment can be used?

Please note that payment with cash on site is unfortunately not possible. When booking, you can use the following payment methods: iDeal, Sofort-Überweisung, Apple Pay, Google Pay, PayPal, VISA, prepayment, SEPA direct debit (prepayment and direct debit is only possible for dates >12 days in the future).

When and how do I get my result?

You will get your result sent to the email address you provided. This is password protected. Your password is the postcode you entered.

You will usually receive the test result of an antigen test (rapid test) and an antibody test about 15 minutes after testing. You will usually receive the test result of a PCR test depending on the product booked (in 98 % of cases).

Morning Express on the following day by 10:00 a.m. at the latest, Next Day on the following day by 23:39 at the latest,

You will usually receive the test result of a PCR Rapid test about 30 minutes after testing.

(https://15minutentest.de/de/de/agb) To retrieve your test result, check your mailbox at the email address you have on file.

What is a prescribed PCR test according to §2-4 TestV?

The free PCR laboratory test may only be used if the requirements of the Federal Ministry of Health in the regulation on entitlement to testing with regard to direct pathogen detection are met. This test applies exclusively to confirmatory diagnostics. The prescribed laboratory test cannot be used for travel! Please observe the instructions of the Coronavirus Test Ordinance - TestV.

How does the PCR test work?

A PCR test is the safest method to detect a current covid infection. The test is carried out in the laboratory and is particularly sensitive. The procedure can detect with a high degree of certainty whether someone is currently infected at certain stages of the infection, usually two to three days after infection. After a week, the virus disappears from the throat area in some people, but remains in the lungs. Accordingly, there are phases of infection during which a PCR test is negative despite infection. In addition to the standard PCR test with a waiting time of at least 24 hours, there are also PCR rapid tests. These come with a test kit and can be used without a laboratory. With the PCR rapid test, the result is already available after two and a half hours. However, they require more viral load than the standard PCR test and are less reliable. If the result is positive, however, the patient is infectious with a high degree of certainty.

How safe is the PCR test?

One advantage of the PCR test is that its accuracy is 98% to 99%. Since the test is already effective at low viral loads, a person can also be tested falsely positive, even if there is no longer any danger of infection. In order to recognise a false positive result, there is the so-called Ct value. In the PCR test, the genetic material of the virus, which is taken from a throat swab, is amplified until a measurement signal can be detected. This multiplication allows the test to detect even a low viral load. This also means that the fewer viruses there are in the blood, the more frequently the genetic material has to be multiplied. The Ct value determined in the PCR test, which indicates the multiplication cycle of the polymerase chain reaction, can therefore be used as a measure of the actual amount of viruses present. The higher the Ct value determined, the lower the original viral load in the sample examined. The original viral load in turn influences how infectious the infected person is. Thus, patients can get a positive result even though they are no longer infectious.

How many days before a flight should I book my PCR test?

Example: You fly from xx to xx on Thursday at 4 p.m. You book either: PCR Next Morning on Wednesday OR PCR Next Day on Tuesday after 4pm.

Who is eligible for the free rapid test as of 11/10/2021?

The free rapid antigen test may only be booked if there is an entitlement according to §4a of the TestV of 21.09.2021. Eligibility for the free rapid test must be proven at the appointment at the test center.

Children under 18 years

Evidence: Official photo ID, student ID or child passport.

Persons who cannot be vaccinated for medical reasons.

Proof: Medical certificate or maternity passport

Participants in clinical trials of vaccine efficacy.

Proof: Proof of Participation

Persons in isolation due to proven infection and testing is required to end isolation.

Proof: Written seclusion order from the health department or a positive PCR test result dated no more than 21 days ago.

Students who have not been vaccinated with a vaccine approved by the Paul Ehrlich Institute.

Evidence: Certificate of study and vaccination certificate.

How does the rapid antigen test work?

The sample is taken from your throat and nose swab. The swab is then placed in a tube with a buffer solution so that the virus particles are washed out. A test strip is then used to determine the result. If one line appears on the strip, the test is negative; if two lines appear, it is evaluated as a positive result. Compared to the PCR test, the antigen test is easy to use and provides fast results after only 15 to 30 minutes, even faster than the PCR rapid test.

How safe is the rapid antigen test?

The test we use is approved by the BfArM. According to the manufacturer, the antigen test has a clinical sensitivity of 98.5% and a clinical specificity of 99.3%. The sensitivity indicates whether all sick people are also recognised as sick people. The specificity indicates whether all healthy people tested are also recognised as healthy. It should be noted, however, that the antigen concentration can fluctuate in the course of the disease and can fall below the detection limit of the antigen test. A possible infection can therefore not be completely ruled out based on negative test results. Antigen tests are less sensitive than PCR tests, especially if the viral load in the smear is too low. So if the result is positive, another PCR test must be done in the laboratory. In addition, the antigen test can be falsely positive if there has been an infection with another, similar coronavirus. If the viral load in the throat swab is too low, a false negative result is also possible.

How does the antibody test work?

The prerequisites of the antibody test are very different from the PCR and antigen test: It is not intended to detect the virus, but the reaction of the immune system to the pathogen. The body forms antibodies against the pathogen in the first days or weeks after infection. In many cases, antibodies can still be detected in the blood after several months. When an antibody test is carried out, a blood sample is placed on a test plate that has been prepared with fragments of the novel coronavirus. If there are antibodies in the patient's blood, they combine with the virus on the test platelet. Whether this process has taken place is made visible by a coloured marker.

What happens if my test is positive?

If an infection is to be assumed, you are to be considered infectious for other persons. It is therefore imperative that you immediately go into quarantine and that the measures recommended by the RKI are initiated in cooperation with the public health department. In addition, the result of a positive rapid antigen test should be checked by means of a PCR test, especially in the case of healthy persons who have no symptoms and have had no contact with an infected person. In case of a positive test result, you will subsequently receive information on how to proceed. Since Covid-19 is a notifiable disease according to the Infection Protection Act, we are also obliged to make a report to the responsible public health department and thus initiate the further procedure. You can find the responsible health office on this website: https://tools.rki.de/PLZTool/

What happens if the test result is invalid?

In rare cases, an invalid result may occur. If your test cannot be evaluated or is invalid, please contact our customer support by email. You will receive a free voucher code and can book a new appointment immediately.

Can I travel with a negative test result?

Since worldwide regulations differ, the respective country decides which detection is needed. In most cases, corona antigen rapid tests are recognised in the same way as PCR tests. You can find all further information on the page of the Federal Ministry of Health. Please check with the competent authorities of your destination as well as with your flight provider whether an antigen rapid test, a PCR test or a rapid PCR test is recognised.

Which countries can I travel to?

Unfortunately, the entry requirements of the various countries of destination are constantly changing. Please inform yourself about the entry requirements of your respective destination country on the website of the German Foreign Office or at the airport. Some countries require a laboratory PCR test. The Rapid PCR Test is NOT a laboratory PCR test. Furthermore, our laboratory is not yet ISO 15189 certified, which means that you cannot currently enter e.g. Hong Kong with a PCR test result from our laboratory.

Does my result include an EU certificate?

We offer the EU certificate for the antigen rapid test and the free citizen test. If you agree to personalised transmission to the Corona Warn App (CWA) when booking your test, you will receive a QR code for the CWA app with the test result. When the test result is transferred to the CWA app, you will receive the EU certificate.

The following information is included on it: Your name your date of birth the date of issue further information about the test

What can I do if I have not received my result?

Check if the test evaluation period has already expired. Also check if your test result might have ended up in another folder (spam/advertising). For queries with our support team, please always have your barcode data ready.

Contact

If you have any questions, please contact our customer support. (https://15minutentest.de/de/de/kontakt)

Our support team is available at the following times: E-mail support: Monday-Sunday from 09:00-22:00 Telephone support: Monday-Friday from 09:00-20:00 and Saturday-Sunday from 13:00-17:00. Our telephone number is: +49 2771 427810.

Please always quote the barcode of your test booking in case of queries!

How reliable is the rapid antigen test?

Our test is listed in the COVID-19 In Vitro Diagnostic Devices and Test Methods Database. According to the manufacturer, the antigen test has a clinical sensitivity of 98.5% and a clinical specificity of 99.3% for viral loads greater than 100,000 copies/mL. The sensitivity score indicates whether everyone who has the virus is correctly identified as a carrier of the virus. The specificity score indicates whether everyone who does not have the virus is correctly identified as not being infected with the virus. However, it is important to note that the concentration of antigens may fluctuate during the course of the disease and may be below the detection limit of the antigen test. Therefore, a negative test result cannot completely rule out possible infection.